FAQs

Labels

Are the labels self adhesive?

Yes - Most of our labels have permanent adhesive though others are available such as peelable & freezer adhesive.   Each label item on the website details what adhesive the labels have.

What is the difference between Direct Thermal & Thermal Transfer Labels?

Direct thermal labels do not require your printer to have an ink ribbon. Thermal transfer labels require your printer to have an ink ribbon installed.

What core sizes do the labels come on?

All rolls of labels for small desktop label printers will be supplied on a 25mm core except labels which are 127mm in length or longer which will be supplied on a 38mm core to ensure the last few labels on the roll do not curl excessively.

The labels for larger printers are supplied on 76mm cores which ensure compatibility with most larger label printers.

We can supply labels on 44mm or 38mm cores at no additional cost. Please contact us if you are unsure which core size your printer needs.

Printers

Is there a warranty with this printer?

All new hardware is guaranteed for 12 Months (Printheads on new printers are subject to manufacturer's warranty.) Second user hardware is guaranteed for 6 Months.

What is the difference between Direct Thermal & Thermal Transfer Printers?

Direct thermal printers do not require a ribbon as they print onto direct thermal labels and thermal transfer printers use a ribbon to print onto plain paper stock.

As a general rule, thermal transfer printing is more suited to applications where the label is not in direct sunlight or where it needs to last longer than 12 months.

Direct thermal printing fades after a period of time but is ideal for product labelling , address labels, barcode labels, etc.

Where can I buy supplies for this printer?

Northern Label Systems Limited supply a wide range of labels and printer ribbons in many sizes and colours.

Will this printer work with my Windows system?

This printer will work with Windows XP, Vista and Windows 7.

Where are Northern Label Systems Limited based?

We are based in Preston, Lancashire close to towns and cities such as Manchester, Liverpool, Preston, Bolton, Chorley and Southport.